Competitive Agility – Evolve Faster
“A ship in harbor is safe — but that is not what ships are built for.” — John A. Shedd This may be extended much further in today's environment. When banks try to play it safe, they're doomed. In the digital era, where clients want and expect contextual offerings, the need to innovate is paramount. The only way to stand out and remain ahead of the competition is to keep inventing —in terms of products and services. Agility has become a cliché in recent years - yet clichés exist for a reason. Banks need agility in general, and competitive agility in particular, to survive. But how can a bank stay nimble with decades-old legacy systems when fresher fintech businesses have flexible technology that allows them to make any essential adjustment in days? Let's talk about the 'why' before we go into the 'how. Most corporate banks are of the opinion that since their customers are corporations, they are equally burdened with legacy systems and therefore cannot react as...