SunTec’s Strategic Response to COVID-19
When the pandemic hit, even before the first lockdown was announced, SunTec took a decision to invoke the remote working model in batches and then a 100% working from home before the end of March 2020. All necessary systems and processes were put in place with accelerated speed to ensure – first, comfort of our associates to deal with the changed situation and secondly, to help them ensure business continuity, so that our customers never stopped getting the support that they were used to from SunTec. Making It Possible to Make Our Clients’ Customers Happy At SunTec, we proudly say that we help our clients increase the lifetime value of their customer relationships through what we do. It goes without saying that the standards for maintaining our own customer satisfaction are uncompromisingly high. With over 130 clients in 45+ countries, we are incredibly proud of our teams for ensuring all client requirements were delivered on high priority without any negative impact. ...